GAMING PC COMPUTER CUSTOM MM4.16.445 AMD RYZEN 7 5800X 16GB RAM Radeon RX 550

Description

Document
Life time toll free support
30 day money back guarantee
Free shipping
Product
*
Monitor sold separately
Custom System Configuration
Cases
RAIJINTEK PONOS MS LED Red, w/ Tempered Glass and Front Mesh, USB 3.0 (no DVD bay)
AMD RYZEN & Bristol Ridge CPUs
AMD RYZEN 7 5800X 8-Core 3.8GHz (4.7 GHz Turbo)
AMD 64 CPU Fans
AMD Cooler Aluminum CPU fan
AMD RYZEN FM4 Motherboards
ASRock A520M-HDV AM4, DDR4, USB 3.1, GB LAN
DDR4 System memory
16GB (1x16GB) PC4-21300 DDR4 3000MHz
PCI-Express Video cards
AMD Radeon RX 550 4GB PCI Express 3.0, up to 3 monitors, HDMI+Display Port
m.2 SSD drives
512GB m.2 Solid State Drive, SATA3 , 550MB/s
Sound Cards
Realtek HD digital audio (onboard)
Network & WiFi adapters
Ethernet network adapter 10/100/1000 (onboard)
Power Supply
Apevia 500W Extra Quiet ATX Power Supply (6+2pin)
Keyboards
Black Windows Keyboard, 104 key
Mice
2-Button Wheel Mouse
Operating Systems
Microsoft Windows 10 Home 64-Bit Edition (configured w/drivers and updates)
24
*
This is custom PC configuration build using our system configurator tool. To insure order accuracy please review system configuration before ordering.
System Configurator
More info
Cases
RAIJINTEK PONOS MS LED Red, w/ Tempered Glass and Front Mesh, USB 3.0 (no DVD bay)
Model
Brand
RAIJINTEK
Series
PONOS MS4
Model
0R20B00197
Details
Type
Mid Towe
Color
Coating Black
Case Material
SPCC 0.6mm
With Power Supply
No
Power Supply Mounted
Bottom
Motherboard Compatibility
Micro ATX / ATX / Mini ITX / E-ATX / EEB
Side Panel Window
4.0mm Tempered Glass
LED
solid color LED
Expansion
External 3.5" Drive Bays
No
Internal 3.5" Drive Bays
3
Internal 2.5" Drive Bays
5
Expansion Slots
7
Front Panel Ports
Front Ports
2 x USB 2.0 / 1 x USB 3.0 / Audio
Cooling System
Fan Options
Top: 3 x 120mm or 2 x 140mm fan ; Front: Fan~3 (Pre-installed) ; MB tray: 2 x 120mm; Rare: FanX1 (Pre-installed)
Radiator Options
Top: 120/140/280/360mm (option) ; Front: 120/140/280/360mm (option) ; MB tray: 120/240mm (option) ; Rare: 120mm (option)
120mm Fans
Front: 12025 Fan~3 (Pre-installed) ; Rear: 12025 Fan~1 (Pre-installed)
Dimensions & Weight
Max GPU Length
390 mm
Max CPU Cooler Height
165 mm
Max PSU Length
180 mm
Dimensions (H x W x D)
19.09" x 8.27" x 17.4"
Weight
15.84 lbs.
Additional Info
Features
4pcs fans pre-installed; Tempered glass appearance design ; Compatible with 390mm VGA card; All Magnetic dust filters
Package Content
case
Additional Information
Date First Available
January 13, 2021
Case Fans
NONE SELECTED
More info
AMD RYZEN & Bristol Ridge CPUs
AMD RYZEN 7 5800X 8-Core 3.8GHz (4.7 GHz Turbo)
Model
Brand
AMD
Processors Type
Desktop
Series
Ryzen 7 5000 Series
Name
Ryzen 7 5800X
Model
100-100000063WOF
Details
CPU Socket Type
Socket AM4
# of Cores
8-Core
# of Threads
16
Operating Frequency
3.8 GHz
Max Turbo Frequency
4.7 GHz
L2 Cache
4MB
L3 Cache
32MB
Manufacturing Tech
7nm
64-Bit Support
Yes
Memory Types
DDR4 3200
PCI Express Revision
4.0
Thermal Design Power
105W
Cooling Device
Cooling device not included - Processor Only
Additional Information
Date First Available
October 13, 2020
More info
AMD 64 CPU Fans
AMD Cooler Aluminum CPU fan
Spire KestrelKing II AMD 64 approved fan
The
KestrelKing II AMD Cooling Fan is a combination heatsink with copper insert and fan designed for cooling AMD socket 754/940/939/AM2/AM3 chips used in servers and advanced workstations. It sports a large heatsink with copper insert to have enough cooling capacity for all models of the processor.
This is a whisper silent cooler suitable for both overclockers and silent system enthusiasts
. A quiet running 6cm brushless ball bearing DC motor coupled with a high-efficiency blade design is capable of moving 50 CFM (cubic feet per minute) of air. Power is supplied to the fan using a 3-lead TX3 connector that plugs into the motherboard and allows the system to monitor fan speed and operating status.
Socket 754/940/939/AM2/AM3 Cooling kit
Dimensions
Heat sink :
77 x 68 x 40 mm (l x w x h)
12VDC Fan :
70 x70 x 15 mm
Bearing
Ball bearing
Rated speed
4200 RPM +/-10%
Rated power
3.6W
Noise level
31.8 dBA
Air flow
33 CFM at 4200 RPM
Current
0.24 A
Life hours
Ball: 50.000
Features
Easy install and remove system, Fan Guard
Connector
3 Pin, mainboard
Application
AMD�:
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Athlon 64 ~ 3800+ (K8)
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Athlon 64 FX-51 (K8)
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Athlon 64 FX-53 (K8)
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Opteron ~ 848 (K8)
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Sempron ~ 3100+ (K8)
Thermal resistance
0.31 °C/W
Thermal type
Stars-420 white grease (Injection tube
More info
AMD RYZEN FM4 Motherboards
ASRock A520M-HDV AM4, DDR4, USB 3.1, GB LAN
Model
Brand
ASRock
Series
A520M-HDV
Supported CPU
CPU Socket Type
AM4
CPU Type
Supports 3rd Gen AMD AM4 Ryzen / future AMD Ryzen Processors (3000 and 4000 Series Processors)*
* Not compatible with AMD Ryzen 5 3400G and Ryzen 3 3200G.
Chipsets
Chipset
AMD A520
Memory
Number of Memory Slots
2~288pin
Memory Standard
AMD Ryzen series CPUs (Matisse) support DDR4 4600+(OC)/ 4533(OC)/ 4466(OC)/ 4400(OC)/ 4333(OC)/ 4333(OC)/ 4266(OC)/ 4200(OC)/ 4133(OC)/ 4000(OC)/ 3866(OC)/ 3800(OC)/ 3733(OC)/ 3600(OC)/ 3466(OC)/ 3200/ 2933/ 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series APUs (Renoir) support DDR4 4733+(OC)/ 4666(OC)/ 4600(OC)/ 4533(OC)/ 4466(OC)/ 4400(OC)/ 4333(OC)/ 4266(OC)/ 4200(OC)/ 4133(OC)/ 4000(OC)/ 3866(OC)/ 3800(OC)/ 3733(OC)/ 3600(OC)/ 3466(OC)/ 3200/ 2933/ 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
* Please refer to Memory Support List on ASRock's website for more information. (http://www.asrock.com/)
Maximum Memory Supported
64GB
Channel Supported
Dual Channel
Expansion Slots
PCI Express 3.0 x16
1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*
* Supports NVMe SSD as boot disks
PCI Express x1
1 x PCI Express 3.0 x1 Slot
Storage Devices
SATA 6Gb/s
4 x SATA3 6.0Gb/s Connectors, support RAID, NCQ, AHCI and Hot Plug
M.2
1 x Ultra M.2 Socket, supports M Key type 2242/2260/2280 M.2 SATA3 6.0Gb/s module and M.2 PCI Express module up to Gen3 x4 (32Gb/s)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit
SATA RAID
0/1/10
Onboard Video
Onboard Video Chipset
Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU*
* Actual support may vary by CPU
DirectX 12, Pixel Shader 5.0
Shared memory default 2GB. Max Shared memory supports up to 16GB.
* The Max shared memory 16GB requires 32GB system memory installed.
Three graphics output options: D-Sub, DVI-D and HDMI
Supports Triple Monitor
Supports HDMI 2.1 with max. resolution up to 4K x 2K (4096x2160) @ 60Hz
Supports DVI-D with max. resolution up to 1920x1200 @ 60Hz
Supports D-Sub with max. resolution up to 1920x1200 @ 60Hz
Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.1 Port (Compliant HDMI monitor is required)
Supports HDR (High Dynamic Range) with HDMI 2.1
Supports HDCP 2.3 with DVI-D and HDMI 2.1 Ports
Supports 4K Ultra HD (UHD) playback with HDMI 2.1 Port
Supports Microsoft PlayReady
Onboard Audio
Audio Chipset
Realtek ALC887
Audio Channels
7.1 Channels
Onboard LAN
LAN Chipset
Realtek RTL8111H
Max LAN Speed
10/100/1000Mbps
Rear Panel Ports
Back I/O Ports
1 x PS/2 Mouse/Keyboard Port
1 x D-Sub Port
1 x DVI-D Port
1 x HDMI Port
2 x USB 2.0 Ports (Supports ESD Protection)
4 x USB 3.2 Gen1 Ports (Supports ESD Protection)
1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
HD Audio Jacks: Line in / Front Speaker / Microphone
Internal I/O Connectors
Onboard USB
2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports) (Supports ESD Protection)
Other Connectors
1 x SPI TPM Header
1 x COM Port Header
1 x Chassis Intrusion and Speaker Header
1 x CPU Fan Connector (4-pin)
* The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
2 x Chassis Fan Connectors (4-pin) (Smart Fan Speed Control)
* The Chassis Fan supports the water cooler fan of maximum 1A (12W) fan power.
* CHA_FAN2 can auto detect if 3-pin or 4-pin fan is in use.
1 x Front Panel Audio Connecto
Physical Spec
Form Factor
Micro ATX
Dimensions (W x L)
9.0" x 7.9"
Power Pin
1 x 24-pin ATX Power Connector
1 x 4-pin 12V Power Connecto
Features
Features
Unique Feature:
ASRock Super Alloy
- Premium 50A Power Choke
- Sapphire Black PCB
- High Density Glass Fabric PCB
ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update & APP Shop
BIOS Feature:
- 128MB AMI UEFI Legal BIOS with GUI support
- Supports "Plug and Play"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- CPU, CPU VDDCR_SOC, DRAM, VDDP Voltage Multi-adjustment
Support CD:
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Software and UEFI:
Software
- ASRock Motherboard Utility (A-Tuning)
- ASRock XFast LAN
* These utilities can be downloaded from ASRock Live Update & APP Shop.
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
Hardware Monitor:
- Temperature Sensing: CPU, Chassis Fans
- Fan Tachometer: CPU, Chassis Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU, Chassis Fans
- Fan Multi-Speed Control: CPU, Chassis Fans
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore
OS:
- Microsoft Windows 10 64-bit
Certifications:
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required)
Packaging
Package Contents
Accessories:
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 1 x Screw for M.2 Socket
Additional Information
Date First Available
August 18, 2020
More info
DDR4 System memory
16GB (1x16GB) PC4-21300 DDR4 3000MHz
Model
Brand
n/a
Series
DDR4 hihg Speed
Model
CT2A3000C16
Details
Capacity
16GB (1 x 16GB)
Type
288-Pin DDR4 SDRAM
Speed
DDR4 3000 (PC4 24000)
CAS Latency
16
Timing
16-18-18-35
Voltage
1.2V
ECC
No
Buffered/Registered
Unbuffered
Color
Black
Heat Spreader
optional( not included)
Features
Designed for high-performance overclocking
Each module with eight-layer PCB helps manage heat and provides superior overclocking headroom.
Each IC is individually screened for performance potential.
Designed for great looks
Available in multiple colors to match your motherboard, your components, or just your style.
Performance and Compatibility
RAM is optimized and compatibility tested for the latest Intel and AMD Series motherboards and offers higher frequencies, greater bandwidth, and lower power consumption.
XMP 2.0 support for trouble-free automatic overclocking.
Low-profile design
The RAM module height is carefully designed to fit smaller spaces.
Recommend Use
High Performance or Gaming Memory
Fan Included
No
More info
PCI-Express Video cards
AMD Radeon RX 550 4GB PCI Express 3.0, up to 3 monitors, HDMI+Display Port
Model
Brand
PowerColo
Series
RED DRAGON
Model
AXRX-550-4GBD5-DH
Interface
Interface
PCI Express 3.0
Chipset
Chipset Manufacturer
AMD
GPU Series
AMD Radeon RX 500 Series
GPU
Radeon RX 550
Boost Clock
1071 MHz
Stream Processors
512 Stream Processors
Memory
Effective Memory Clock
1500MHz x 4 (6.0 Gbps)
Memory Size
4GB
Memory Interface
128-Bit
Memory Type
GDDR5
3D API
DirectX
DirectX 12
OpenGL
OpenGL
Ports
HDMI
1 x HDMI
DisplayPort
1 x DisplayPort
DVI
1 x DL DVI-D
Details
Max Resolution
4096 x 2160
Eyefinity Support
Yes
CrossFireX Support
YES (Software CrossFire)
Virtual Reality Ready
Yes
Cooler
Single Fan
System Requirements
Minimum System Power requirement: 400W
Features
Features
Advanced GDDR5 Memory Technology
AMD App Acceleration
AMD Eyefinty Technology
AMD HD Media Accelerator
AMD HD3D Technology
AMD PowerPlay Technology
AMD PowerTune Technology
AMD XConnect Ready
GCN Architecture
HDMI
Microsoft DirectX 12
Microsoft Windows 10 Support
Microsoft Windows 7 Support
PCI Express 3.0
Radeon Chill
Radeon VR Ready Premium
UEFI Support
Virtual Super Resolution
Form Factor & Dimensions
Max GPU Length
152 mm
Card Dimensions (L x H)
5.98" x 4.38"
Slot Width
Dual Slot
Packaging
Package Contents
Accessories:
Manual
Driver (PCI-E)
Additional Information
Date First Available
March 26, 2021
TV Tuner & Capture cards
NONE SELECTED
More info
m.2 SSD drives
512GB m.2 Solid State Drive, SATA3 , 550MB/s
Model
Brand
Team Group
Model
TM8PS5512GMC101
Device Type
Internal Solid State Drive (SSD)
Details
Form Factor
M.2
Capacity
500GB
Interface
SATA III
Performance
Max Sequential Read
Up to 530 MBps
Max Sequential Write
Up to 300 MBps
4KB Random Read
Up to 35,000 IOPS
4KB Random Write
Up to 70,000 IOPS
MTBF
1,500,000 hours
Features
Features
Mainstream M.2 interface
Supports Intel's SRT
Supports S.M.A.R.T.
Supports TRIM
Environmental
Operating Temperature
0°C ~ +70°C
Max Shock Resistance
500G, 2m/s
Max Vibration Resistance
20G
Dimensions & Weight
Height
3.50mm
Width
22.00mm
Depth
80.00mm
Weight
0.32 oz.
Hard Drives & SSDs
NONE SELECTED
Hard Drive Fans
NONE SELECTED
Hard Drives & SSDs
NONE SELECTED
Hard Drive Fans
2nd Hard drive Fan NONE SELECTED
Optical Drives
NONE SELECTED
Media Card Readers
NONE SELECTED
More info
Sound Cards
Realtek HD digital audio (onboard)
Enjoy high-end sound system on your PC!
The onboard  HD audio (High Definition Audio, previously codenamed Azalia) CODEC enables high-quality 192KHz/24-bit audio output, jack-sensing feature, retasking functions and multi-streaming technology that simultaneously sends different audio streams to different destinations. You can now talk to your partners on the headphone while playing a multi-channel network games. All of these are done on one computer
High Definition Audio CODEC
Supports Jack-detect and Multistreaming teconologies
Supports frount audio out interface
Line in, line out, mic in.
sound blaster compatible
More info
Network & WiFi adapters
Ethernet network adapter 10/100/1000 (onboard)
Model
Brand
n/a
Model
10/100/1000
Details
Standards
IEEE 802.3, 802.3u, 802.3ab, 802.3x, 802.1q, 802.1p, CSMA / CD, TCP / IP
Speed
10/100/1000Mbps
Connectors
1 x RJ45
Interface
PCI-Express
LEDs
1000 Mbps Link / Act, 100 Mbps Link / Act, 10 Mbps Link / Act
Temperature
Operating Temperature: 0 ~ 40 degree Celsius (32 ~ 104 degree Fahrenheit)
Storage Temperature: -40 ~ 70 degree Celsius (-40 ~ 158 degree Fahrenheit)
Humidity
Operating Humidity: 10% ~ 90% non-condensing
Storage Humidity: 5% ~ 90% non-condensing
Windows Vista
Windows 7 (32 / 64-bit), Windows Vista (32 / 64 -bit), Window XP (32 / 64-bit)
Features
Features
10/100/1000 Mbps PCIe Adapter
32-bit PCIe interface, saving the finite chassis space
Wake-on-LAN, convenient to manage over LAN
Dimensions & Weight
Weight
1
Packaging
Package Contents
Gigabit PCI Express Network Adapter TG-3468
Resource CD
Quick Installation Guide
Plug Standards
Electrical Outlet Plug Type
Consumer Electronics
Controller Cards
NONE SELECTED
More info
Power Supply
Apevia 500W Extra Quiet ATX Power Supply (6+2pin)
Model
Brand
TOPOWER
Model
TOP-500PM
Series
Nano Series
Details
Type
ATX12V v2.3
Maximum Power
500W
Fans
1 x 120mm long life Nano bearing fan
Main Connector
20+4Pin
+12V Rails
2
PCI-Express Connector
1 x 6-Pin
SATA Power Connector
4
Over Voltage Protection
Yes
Input Voltage
115 / 230 V
Input Frequency Range
50/60 Hz
Input Current
10A @ 115V, 6A @ 230V
Output
+3.3V@20A, +5V@20A, +12V1@20A, +12V2@20A, [email protected], [email protected]
Approvals
UL, TUV, CB CE, FCC, RoHs
Dimensions
6" x 3.38" x 5.5"
Weight
5 lbs.
Features
Connectors
1 x Main connector (20+4Pin)
1 x 4+4 Pin ATX 12V EPS 12V
4 x Peripheral
4 x SATA
1 x Floppy
1 x PCI-E
Features
Manual AC input switch
Low ripple and noise
Output over voltage protection, Short circuit protection on all outputs
100% Hi-Pot Tested
More info
Keyboards
Black Windows Keyboard, 104 key
Black Windows Keyboard, 104 Key, PS/2
The keyboard includes 3 Windows keys, and 16-character buffer (FIFO). Windows keyboard powered by high quality silicone rubber key switch pad. The keyboard serves super-long operation life -- 30,000,000 times.
More info
Mice
2-Button Wheel Mouse
Model
Brand
n/a
Name
M1
Model
910-001601
Type
Wired
Details
Interface
USB
Hand Orientation
Both Hands
Tracking Method
Optical
Buttons
3
Scrolling Capability
1 x Wheel
Color
Black
Maximum dpi
1000 dpi
OS / System Requirement
System Requirement
Windows Vista, Windows 7, Windows 8, Windows 10
Mac OS X 10.5 or later
Chrome OS
Features
Features
Simple to set up and use
Full-size comfort, ambidextrous design
High-definition optical tracking
Package Contents
Package Contents
Mouse
User Documentation
Speakers
NONE SELECTED
More info
Operating Systems
Microsoft Windows 10 Home 64-Bit Edition (configured w/drivers and updates)
Disclaimer
Disclaimer
Use of this OEM System Builder Channel software is subject to the terms of the Microsoft OEM System Builder License. This software is intended for pre-installation on a new personal computer for resale. This OEM System Builder Channel software requires the assembler to provide end user support for the Windows software .
Model
Brand
Microsoft
Model
KW9-00140
Details
Name
Windows 10 Home - 64-bit
Bit Version
64-bit
Version
Home
System Requirements
1 GHz processor or faster
1 GB RAM for 32-bit; 2 GB for 64-bit
Up to 20 GB available hard disk space
800 x 600 screen resolution or higher
DirectX 9 graphics processor with WDDM driver
Internet access (fees may apply)
Microsoft account required for some features
Watching DVDs requires separate playback software
Packaging
OEM
Features
Feature
The Windows you know, only better
Windows 10 feels familiar so you can get more done from the get-go. The Start menu is back with space to pin your favorite apps. And simple navigation means you don't need to spend much time learning anything new.
Always up-to-date
You won't have to wonder if you have the latest features or security updates. Windows automatically delivers updates, when they're ready, directly to your device.
Cortana's got your back
Cortana is your truly personal digital assistant who works across all your devices to help get things done.
Rule the web
Microsoft Edge is an all-new browser built to deliver a better web experience. You can write directly on webpages from your PC, read articles distraction-free, and save your favorites to read offline later.
Take your gaming further
With Xbox on Windows, play and connect with your games and friends. Everywhere.
Universal Apps, including Office
The Store in Windows 10 is a one-stop shop for hundreds of thousands of apps including games, music, videos, as well as a new version of Office.
Plug Standards
Electrical Outlet Plug Type
Software and Video Games
Office Software
NONE SELECTED
Monitors
NONE SELECTED
Payment
Payment Options
Payment must be made within 7 days after the auction end. OH residents must add 7.75% sales tax.
Winning bidder agrees to prepay for PC System after completion of auction.
We accept:
Visa/Master card, Discover, American Express, Paypal.
We don't offer escrow or COD payment. Please be sure to include all necessary information to complete your order.
Shipping
Packing and Shipping
Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.
Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority .
Shipping to APO or PO BOX by USPS Priority . (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.
Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.
For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.
Warranty
3-Year Limited Warranty
For Systems
3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.
You will receive an official company invoice with a company phone number and warranty information.
Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.
Support
Life Time Technical Support Warranty
For Systems
Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.
Contacts
Contact Us
Dear customers. Because of new eBay seller contact information policy we unable to show our phone or mailing information on eBay page anymore. If you need to contact us please use “Ask a question” link at the very bottom of this page. Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information
Paypal Verified Seller!
FAQ
FAQ
General Questions
Do your systems come assembled or do I need to put it together?
All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.
If I do not order some key component like RAM or HDD, will my system be tested?
Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.
Will I receive manuals and drivers for system component?
Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.
If I buy operating system, will it be installed or do I have to install it myself?
When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.
I'm not sure what works together. Can you help?
Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.
Looking to add a part we don't have listed?
All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.
Warranty & TechSupport Questions
What do your warranties cover?
Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.
How do I get warranty service?
Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.
When can I get technical support?
Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends
How long is technical support?
Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.
Order processing & Shipping
How long will it take for my order to ship?
All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.
Do you require signatures on your shipments?
Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.
What if I'm not available to sign for my shipment?
If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.
Do you offer faster order processing and shipping option?
Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades ()