BAREBONES DESKTOP MM1.16.449 AMD RYZEN 7 3700X 64GB RAM Quadro P400 2TB SSD

Description

Document
Life time toll free support
30 day money back guarantee
Free shipping
Product
*
Monitor sold separately
Custom System Configuration
Cases
RAIJINTEK PONOS MS LED Red, w/ Tempered Glass and Front Mesh, USB 3.0 (no DVD bay)
Case Fans
4 x 120MM Anti-Vibration Silent Dual Ring Addressable RGB Quad Fan Kit with Remote
AMD RYZEN & Bristol Ridge CPUs
AMD RYZEN 7 3700X 8-Core 3.6GHz (4.4 GHz Turbo)
AMD 64 CPU Fans
AMD Cooler Aluminum CPU fan
AMD RYZEN FM4 Motherboards
ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN
DDR4 System memory
64GB (2x32GB) PC4-24000 DDR4 3000MHz Dual Channel
PCI-Express Video cards
nVidia Quadro P400 2GB, PCI Express 3.0 Workstation Video Card up to 3 monitors
m.2 SSD drives
2TB m.2 Solid State Drive, NVMe PCI-Express 3.0, 1500MB/s
Hard Drives & SSDs
1TB 7200RPM SATA3 6GB/s 32m cache
Sound Cards
Realtek HD digital audio (onboard)
Network & WiFi adapters
Ethernet network adapter 10/100/1000 (onboard)
Power Supply
Apevia 700W Extra Quiet ATX Power Supply (6+2pin)x2
52
*
This is custom PC configuration build using our system configurator tool. To insure order accuracy please review system configuration before ordering.
System Configurator
More info
Cases
RAIJINTEK PONOS MS LED Red, w/ Tempered Glass and Front Mesh, USB 3.0 (no DVD bay)
Model
Brand
RAIJINTEK
Series
PONOS MS4
Model
0R20B00197
Details
Type
Mid Towe
Color
Coating Black
Case Material
SPCC 0.6mm
With Power Supply
No
Power Supply Mounted
Bottom
Motherboard Compatibility
Micro ATX / ATX / Mini ITX / E-ATX / EEB
Side Panel Window
4.0mm Tempered Glass
LED
solid color LED
Expansion
External 3.5" Drive Bays
No
Internal 3.5" Drive Bays
3
Internal 2.5" Drive Bays
5
Expansion Slots
7
Front Panel Ports
Front Ports
2 x USB 2.0 / 1 x USB 3.0 / Audio
Cooling System
Fan Options
Top: 3 x 120mm or 2 x 140mm fan ; Front: Fan~3 (Pre-installed) ; MB tray: 2 x 120mm; Rare: FanX1 (Pre-installed)
Radiator Options
Top: 120/140/280/360mm (option) ; Front: 120/140/280/360mm (option) ; MB tray: 120/240mm (option) ; Rare: 120mm (option)
120mm Fans
Front: 12025 Fan~3 (Pre-installed) ; Rear: 12025 Fan~1 (Pre-installed)
Dimensions & Weight
Max GPU Length
390 mm
Max CPU Cooler Height
165 mm
Max PSU Length
180 mm
Dimensions (H x W x D)
19.09" x 8.27" x 17.4"
Weight
15.84 lbs.
Additional Info
Features
4pcs fans pre-installed; Tempered glass appearance design ; Compatible with 390mm VGA card; All Magnetic dust filters
Package Content
case
Additional Information
Date First Available
January 13, 2021
More info
Case Fans
4 x 120MM Anti-Vibration Silent Dual Ring Addressable RGB Quad Fan Kit with Remote
Model
Brand
n/a
Model
RGB KIT
Details
Type
Case Fan
Compatibility
Case
Fan Size
120mm
Bearing Type
Sleeve
RPM
1350 +/- 10% RPM
Air Flow
57.67 CFM
Noise Level
24.7 dBA
Power Connector
4 Pin
LED
Addressable RGB
Features
Features
Apevia 120mm case fan with 16 addressable RGB led lights (4 pk)
Comes with control box for up to six fans, remote control, and fan screws
Spectra addressable RGB fans can change color and LED pattern
Up to 366 different addressable RGB color and style combinations
Supports up to 6 compatible RGB fans and 2 x compatible LED strips
Dimensions & Weight
Dimensions
120.00 x 120.00 x 25.00
Package Contents
Package Contents
4 x RGB Fans, 1 x RF Remote Control, 1 x Controller Box, 16 Mounting Screws, User's Manual
More info
AMD RYZEN & Bristol Ridge CPUs
AMD RYZEN 7 3700X 8-Core 3.6GHz (4.4 GHz Turbo)
Model
Brand
AMD
Processors Type
Desktop
Series
Ryzen 7
Name
Ryzen 7 3700X
Model
100-100000071BOX
Details
# of Cores
8-Core
# of Threads
16
Operating Frequency
3.6 GHz
Max Turbo Frequency
4.4 GHz
L2 Cache
4MB
L3 Cache
32MB
Memory Types
DDR4 3200
Memory Channel
2
PCI Express Revision
4.0
Max Number of PCI Express Lanes
16
Thermal Design Power
65W
Cooling Device
Heatsink and fan included
More info
AMD 64 CPU Fans
AMD Cooler Aluminum CPU fan
Spire KestrelKing II AMD 64 approved fan
The
KestrelKing II AMD Cooling Fan is a combination heatsink with copper insert and fan designed for cooling AMD socket 754/940/939/AM2/AM3 chips used in servers and advanced workstations. It sports a large heatsink with copper insert to have enough cooling capacity for all models of the processor.
This is a whisper silent cooler suitable for both overclockers and silent system enthusiasts
. A quiet running 6cm brushless ball bearing DC motor coupled with a high-efficiency blade design is capable of moving 50 CFM (cubic feet per minute) of air. Power is supplied to the fan using a 3-lead TX3 connector that plugs into the motherboard and allows the system to monitor fan speed and operating status.
Socket 754/940/939/AM2/AM3 Cooling kit
Dimensions
Heat sink :
77 x 68 x 40 mm (l x w x h)
12VDC Fan :
70 x70 x 15 mm
Bearing
Ball bearing
Rated speed
4200 RPM +/-10%
Rated power
3.6W
Noise level
31.8 dBA
Air flow
33 CFM at 4200 RPM
Current
0.24 A
Life hours
Ball: 50.000
Features
Easy install and remove system, Fan Guard
Connector
3 Pin, mainboard
Application
AMD�:
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Athlon 64 ~ 3800+ (K8)
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Athlon 64 FX-51 (K8)
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Athlon 64 FX-53 (K8)
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Opteron ~ 848 (K8)
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Sempron ~ 3100+ (K8)
Thermal resistance
0.31 °C/W
Thermal type
Stars-420 white grease (Injection tube
More info
AMD RYZEN FM4 Motherboards
ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN
Model
Brand
ASRock
Model
A320M-HDV R4.0
Supported CPU
CPU Socket Type
AM4
CPU Type
Supports AMD Socket AM4 A-Series APUs (Bristol Ridge) and Ryzen Series CPUs (Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge)
Chipsets
Chipset
AMD Promontory A320
Memory
Number of Memory Slots
2~288pin
Memory Standard
AMD Ryzen series CPUs (Matisse) support DDR4 3200/ 2933/ 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Summit Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Raven Ridge) support DDR4 3200+(OC) / 2933/ 2667/ 2400/ 2133 non-ECC, un-buffered memory*
AMD 7th Gen A-Series APUs support DDR4 2400/ 2133 non-ECC, un-buffered memory*
* For Ryzen Series CPUs (Raven Ridge), ECC is only supported with PRO CPUs.
Maximum Memory Supported
32GB
* Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.
Channel Supported
Dual Channel
Expansion Slots
PCI Express 3.0 x16
AMD Ryzen series CPUs (Matisse, Summit Ridge and Pinnacle Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*
AMD 7th A-Series APUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Ryzen series CPUs (Raven Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Athlon series CPUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x4 mode)*
* Supports NVMe SSD as boot disks
PCI Express x1
1 x PCI Express 2.0 x1 Slot
Storage Devices
SATA 6Gb/s
4 x SATA3 6.0Gb/s Connectors, support RAID, NCQ, AHCI and Hot Plug
M.2
1 x Ultra M.2 Socket, supports M Key type 2242/2260/2280 M.2 SATA3 6.0Gb/s module and M.2 PCI Express module up to Gen3 x4 (32Gb/s) (with Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge) or Gen3 x2 (16Gb/s) (with A-Series APU and Athlon 2xxGE series APU)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit
SATA RAID
0/1/10
Onboard Video
Onboard Video Chipset
Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU*
Integrated AMD Radeon R-Series Graphics in A-series APU*
DirectX 12, Pixel Shader 5.0
Shared memory default 2GB. Max Shared memory supports up to 16GB.**
Three graphics output options: D-Sub, DVI-D and HDMI
Supports Triple Monitor
Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz
Supports DVI-D with max. resolution up to 1920x1200 @ 60Hz
Supports D-Sub with max. resolution up to 2048x1536 @ 60Hz
Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI Port (Compliant HDMI monitor is required)
Supports HDCP 1.4 with DVI-D and HDMI 1.4 Ports
Supports Full HD 1080p Blu-ray (BD) playback with DVI-D and HDMI Ports
* Actual support may vary by CPU
** The Max shared memory 16GB requires 32GB system memory installed
Onboard Audio
Audio Chipset
Realtek ALC887
Audio Channels
7.1 Channels
Onboard LAN
LAN Chipset
Realtek RTL8111H
Max LAN Speed
10/100/1000Mbps
Rear Panel Ports
Back I/O Ports
1 x PS/2 Mouse/Keyboard Port
1 x D-Sub Port
1 x DVI-D Port
1 x HDMI Port
2 x USB 2.0 Ports (Supports ESD Protection)
4 x USB 3.1 Gen1 Ports (Supports ESD Protection)
1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
HD Audio Jacks: Line in / Front Speaker / Microphone
Internal I/O Connectors
Onboard USB
2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports) (Supports ESD Protection)
Other Connectors
1 x COM Port Header
1 x TPM Header
1 x Chassis Intrusion and Speaker Header
1 x CPU Fan Connector (4-pin)*
2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin)**
1 x Front Panel Audio Connector
* The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
** The Chassis Fan Connector supports the chassis fan of maximum 1A (12W) fan power.
Physical Spec
Form Factor
Micro ATX
Dimensions (W x L)
9.0" x 7.9"
Power Pin
1 x 24-pin ATX Power Connector
1 x 4-pin 12V Power Connecto
Windows 11 Compatibility
Windows 11
Supported
Features
Features
Unique Feature:
ASRock Super Alloy
- High Density Glass Fabric PCB
- Sapphire Black PCB
ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update & APP Shop
BIOS:
- 128MB AMI UEFI Legal BIOS with GUI support
- Supports "Plug and Play"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- DRAM Voltage multi-adjustment
Software and UEFI:
Software
- ASRock APP Charger
- ASRock XFast LAN
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
- ASRock Easy RAID Installer
* These utilities can be downloaded from ASRock Live Update & APP Shop.
Support CD:
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Hardware Monitor:
- CPU/Chassis temperature sensing
- CPU/Chassis Fan Tachometer
- CPU/Chassis Quiet Fan
- CPU/Chassis Fan multi-speed control
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, Vcore
OS:
- Microsoft Windows 10 64-bit
Certifications:
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required)
Packaging
Package Contents
Accessories:
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 1 x Screw for M.2 Socket
Additional Information
Date First Available
March 06, 2019
More info
DDR4 System memory
64GB (2x32GB) PC4-24000 DDR4 3000MHz Dual Channel
Model
Brand
n/a
Series
DDR4 hihg Speed
Model
CT2A3000C16
Details
Capacity
64GB (4 x 16GB)
Type
288-Pin DDR4 SDRAM
Speed
DDR4 3000 (PC4 24000)
CAS Latency
16
Timing
16-18-18-35
Voltage
1.2V
ECC
No
Buffered/Registered
Unbuffered
Color
Black
Heat Spreader
optional( not included)
Features
Designed for high-performance overclocking
Each module with eight-layer PCB helps manage heat and provides superior overclocking headroom.
Each IC is individually screened for performance potential.
Designed for great looks
Available in multiple colors to match your motherboard, your components, or just your style.
Performance and Compatibility
RAM is optimized and compatibility tested for the latest Intel and AMD Series motherboards and offers higher frequencies, greater bandwidth, and lower power consumption.
XMP 2.0 support for trouble-free automatic overclocking.
Low-profile design
The RAM module height is carefully designed to fit smaller spaces.
Recommend Use
High Performance or Gaming Memory
Fan Included
No
More info
PCI-Express Video cards
nVidia Quadro P400 2GB, PCI Express 3.0 Workstation Video Card up to 3 monitors
Model
Brand
n/a
Model
Quadro p400
Interface
Interface
PCI Express 3.0 x16
Chipset
Chipset Manufacturer
NVIDIA
GPU
Quadro P400
CUDA Cores
256
Memory
Memory Size
2GB
Memory Interface
64-bit
Memory Type
GDDR5
3D API
DirectX
DirectX 12
OpenGL
OpenGL 4.5
Ports
DisplayPort
3 x Mini-DisplayPort 1.4
Details
Digital Resolution
5120 x 2880 x24 bpp at 60hz
(7680 x 4320 x24 bpp at 60hz)
Cooler
Single
Virtual Reality Ready
Yes
HDCP Ready
Yes
Operating Systems Supported
Microsoft Windows 10 (64- and 32-bit)
Microsoft Windows 8.1 and 8 (64- and 32-bit)
Microsoft Windows 7 (64- and 32-bit)
Microsoft Windows Server 2008 (64- and 32-bit)
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2 64
Microsoft Windows Server 2016
Linux - Full OpenGL implementation, complete with NVIDIA and ARB extensions (64- and 32-bit)
System Requirements
Max Power Consumption: 30W
MINIMUM SYSTEM HARDWARE REQUIREMENTS:
Intel Core i5, i7, Xeon or later
AMD Phenom or Opteron-class or later
PCIe x16 Gen 3 (preferred) expansion slot
2GB or more of system memory, 8GB recommended
200MB of available disk space for full driver installation
Blu-ray or DVD-ROM drive
Internet connection (if preferred for driver installation)
DisplayPort (preferred) or DVI compatible displays
HDMI display(s) with purchase of optional DP to HDMI adapter(s)
Features
Features
GPU PERFORMANCE FEATURES:
- Pascal GPU Technology
- Frame Buffer and Memory Bandwidth
- Pascal Dynamic Load Balancing
- H.264 and HEVC Encode/Decode Engines
- NVIDIA GPU Boost 3.0
IMAGE QUALITY FEATURES:
- Full-Scene Antialiasing (FSAA)
- 16K Texture and Render Processing
- Pascal Memory Compression
DISPLAY FEATURES:
- NVIDIA Quadro MOSAIC Technology
- DisplayPort 1.4
- HDR Ready
- NVIDIA NVIEW Advanced Desktop Software
- NVIDIA Quadro View
- NVIDIA Quadro Experience
- OpenGL Quad Buffered Stereo Support
SOFTWARE SUPPORT:
- NVIDIA CUDA Parallel Computing Platform
- NVIDIA Enterprise-Management Tools
- NVIDIA Multi-GPU Technology
Form Factor & Dimensions
Form Factor
Low Profile
Dimensions (L x H)
5.70" x 2.71"
Low Profile Bracket Included
Yes
Slot Width
Single Slot
Packaging
Package Contents
NVIDIA Quadro P400 professional graphics boards with attached full-height (ATX) bracket
Unattached low-profile (SFF) bracket
Three mDP to DP adapters
Printed Quick Start Guide
Printed Support Guide
Additional Information
Date First Available
September 25, 2020
TV Tuner & Capture cards
NONE SELECTED
More info
m.2 SSD drives
2TB m.2 Solid State Drive, NVMe PCI-Express 3.0, 1500MB/s
Details
Form Factor
M.2
Capacity
2TB
Interface
PCI-Express 3.0
Performance
Max Sequential Read
Up to 1500 MBps
Max Sequential Write
Up to 1000 MBps
4KB Random Read
Up to 90,000 IOPS
4KB Random Write
Up to 70,000 IOPS
MTBF
1,500,000 hours
Environmental
Power Consumption (Idle)
6.5W
Power Consumption (Active)
50mW
Dimensions & Weight
Height
3.7mm
Width
22mm
Depth
80mm
Weight
10g
Package Content
Package Content
Bare SSD Drive in plain packaging
More info
Hard Drives & SSDs
1TB 7200RPM SATA3 6GB/s 32m cache
Model
Brand
n/a
Model
DT01ACA100
Packaging
Bare Drive
Performance
Interface
SATA 6.0Gb/s
Capacity
1TB
RPM
7200 RPM
Cache
32MB
Average Latency
4.17ms
Features
Features
Up to 1TB of Data Storage Capacity
3.5", Low Profile Form Factor
7200 RPM
SATA up to 6.0Gb/s
Advanced Format (AF) 512e Sector Length
Usage
For Daily Computing
Dimensions
Form Factor
3.5"
Height (maximum)
26.10mm
Width (maximum)
101.60mm
Length (maximum)
147.00mm
Hard Drive Fans
NONE SELECTED
Hard Drives & SSDs
NONE SELECTED
Hard Drive Fans
2nd Hard drive Fan NONE SELECTED
Media Card Readers
NONE SELECTED
Optical Drives
NONE SELECTED
More info
Sound Cards
Realtek HD digital audio (onboard)
Enjoy high-end sound system on your PC!
The onboard  HD audio (High Definition Audio, previously codenamed Azalia) CODEC enables high-quality 192KHz/24-bit audio output, jack-sensing feature, retasking functions and multi-streaming technology that simultaneously sends different audio streams to different destinations. You can now talk to your partners on the headphone while playing a multi-channel network games. All of these are done on one computer
High Definition Audio CODEC
Supports Jack-detect and Multistreaming teconologies
Supports frount audio out interface
Line in, line out, mic in.
sound blaster compatible
More info
Network & WiFi adapters
Ethernet network adapter 10/100/1000 (onboard)
Model
Brand
n/a
Model
10/100/1000
Details
Standards
IEEE 802.3, 802.3u, 802.3ab, 802.3x, 802.1q, 802.1p, CSMA / CD, TCP / IP
Speed
10/100/1000Mbps
Connectors
1 x RJ45
Interface
PCI-Express
LEDs
1000 Mbps Link / Act, 100 Mbps Link / Act, 10 Mbps Link / Act
Temperature
Operating Temperature: 0 ~ 40 degree Celsius (32 ~ 104 degree Fahrenheit)
Storage Temperature: -40 ~ 70 degree Celsius (-40 ~ 158 degree Fahrenheit)
Humidity
Operating Humidity: 10% ~ 90% non-condensing
Storage Humidity: 5% ~ 90% non-condensing
Windows Vista
Windows 7 (32 / 64-bit), Windows Vista (32 / 64 -bit), Window XP (32 / 64-bit)
Features
Features
10/100/1000 Mbps PCIe Adapter
32-bit PCIe interface, saving the finite chassis space
Wake-on-LAN, convenient to manage over LAN
Dimensions & Weight
Weight
1
Packaging
Package Contents
Gigabit PCI Express Network Adapter TG-3468
Resource CD
Quick Installation Guide
Plug Standards
Electrical Outlet Plug Type
Consumer Electronics
Controller Cards
NONE SELECTED
More info
Power Supply
Apevia 700W Extra Quiet ATX Power Supply (6+2pin)x2
Model
Brand
E-POWER
Model
EP-700PM
Details
Type
ATX12V / EPS12V
Maximum Power
700W
Fans
1
Main Connector
24+8Pin
PCI-Express Connector
2 x 6-Pin, 1 x 6+2-Pin
SATA Power Connector
8
SLI
SLI Ready
CrossFire
CrossFire Ready
Modular
No
Max PSU Length
160 mm
Type
ATX 12V / EPS 12V
Power Rating
700W
Output
+3.3V Max. Current
26A
+5V Max. Current
26A
Connectors
Main Connector
20+4 Pin
12V Power Connector
1 x 4+4 Pin ATX/EPS 12V
PCI-Express Connector
2 x 6 Pin, 1 x 6+2 Pin
SATA Power Connector
8
Floppy Connector
1
Peripheral Connector
8
Fans
Fans Total Quantity
1
Top Fans Size
135mm
Additional Information
Date First Available
April 15, 2019
Operating Systems
NONE SELECTED
Office Software
NONE SELECTED
Keyboards
NON SELECTED
Mice
NONE SELECTED
Speakers
NONE SELECTED
Payment
Payment Options
Payment must be made within 7 days after the auction end. OH residents must add 7.75% sales tax.
Winning bidder agrees to prepay for PC System after completion of auction.
We accept:
Visa/Master card, Discover, American Express, Paypal.
We don't offer escrow or COD payment. Please be sure to include all necessary information to complete your order.
Shipping
Packing and Shipping
Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.
Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority .
Shipping to APO or PO BOX by USPS Priority . (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.
Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.
For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.
Warranty
3-Year Limited Warranty
For Systems
3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.
You will receive an official company invoice with a company phone number and warranty information.
Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.
Support
Life Time Technical Support Warranty
For Systems
Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.
Contacts
Contact Us
Dear customers. Because of new eBay seller contact information policy we unable to show our phone or mailing information on eBay page anymore. If you need to contact us please use “Contact Seller” link in “Seller information” box at right top corner of the screen . Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information
Paypal Verified Seller!
FAQ
FAQ
General Questions
What is Barebones system?
A barebones computer is a partial assembled platform of computer parts allowing more customization and lower costs than a retail computer system. A typical barebone desktop system consists of a CPU, a computer case (or tower), power supply, mopboard. Peripherals, such as a keyboard, mouse and monitor, almost always must be acquired separately. Barebone systems sometimes include a graphics processor or RAM, but rarely any mass storage media (hard drives), operating system or other software
Do your systems come assembled or do I need to put it together?
All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.
If I do not order some key component like RAM or HDD, will my system be tested?
Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.
Will I receive manuals and drivers for system component?
Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.
If I buy operating system, will it be installed or do I have to install it myself?
When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.
I'm not sure what works together. Can you help?
Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.
Looking to add a part we don't have listed?
All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.
Warranty & TechSupport Questions
What do your warranties cover?
Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.
How do I get warranty service?
Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.
When can I get technical support?
Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends
How long is technical support?
Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.
Order processing & Shipping
How long will it take for my order to ship?
All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.
Do you require signatures on your shipments?
Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.
What if I'm not available to sign for my shipment?
If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.
Do you offer faster order processing and shipping option?
Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades